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Working Happy at Zoom Speed!
As I reflect on Zoom Perspectives 2024 (Analyst event), the thought “Working Happy at Zoom Speed,” is what immediately comes to mind.” What does that
As I reflect on Zoom Perspectives 2024 (Analyst event), the thought “Working Happy at Zoom Speed,” is what immediately comes to mind.” What does that
https://youtu.be/kLvYK1R7U0k Authored by: Juanita Coley Guest Interview: Napoleon Muisa Hey there, WFM folks, and welcome back to another episode of Tipsy Thursdays where we talk
At Enterprise Connect 2024, NICE revealed its groundbreaking CX AI solution, NICE Enlighten XM (Experience Memory), poised to redefine customer experience management. Leveraging cutting-edge Large
https://youtu.be/q3vaHRixsgQ Authored by: Juanita Coley Hey there, and welcome back to another episode of Tipsy Thursdays! I’m thrilled to have you join me as we
The recently concluded Enterprise Connect 2024 event served as a platform for Microsoft to unveil its latest innovations in business communication and collaboration tools. As
https://youtu.be/NUcpBCFWxAE Authored by: Juanita Coley Guest Interview: Chris Crosby Hey there, WFM folks! Welcome back to another episode of Tipsy Thursdays, where we talk about
In a groundbreaking move unveiled at Enterprise Connect 2024, Five9, renowned provider of the Intelligent CX Platform, has announced the launch of their newest offering:
https://youtu.be/9GLkcA94e7M Authored by: Juanita Coley Guest Interview: Tony Knight Hey there, WFM folks, and welcome back to another episode of Tipsy Thursdays where we talk
Authored by: Juanita Coley Guest Interview: Frank Smith Hey there, WFM folks, and welcome back to another episode of Tipsy Thursdays where we talk everything
Authored by: Juanita Coley Guest Interview: Umar Tariq Hey there, WFM folks! Welcome back to Tipsy Thursdays, where we talk everything about WFM, EX and CX!
If you’ve been around the call center space for any length of time, Avaya is a name you’re likely very familiar with. I remember years
https://youtu.be/GSXVc21QGvw Authored by: Juanita Coley Guest Interview: Chafik Abdellaoui Hey there, WFM folks! Welcome back to another exciting edition of Tipsy Thursdays, your go-to source