In today’s fast-paced work environment, where remote and hybrid work setups are becoming the norm, the need for seamless communication and collaboration tools has never

Authored by: Juanita Coley Guest Interview: Jenn Jones Hey, hey, hey guys and welcome to another WFM Tipsy Thursdays! In this week’s episode, we’re diving

Authored by: Juanita Coley Hey there fellow business owners, Juanita Coley here! So, let’s talk about a dilemma many of us face: handling customer communication.

https://youtu.be/0CZGRTl5txw Authored by: Juanita Coley Hey there, welcome back to another episode of Tipsy Thursdays! In this week’s episode, we’re diving into a question that

https://youtu.be/jI9q2toC5s4 Authored by: Juanita Coley Guest Interview: Matt Armbruster Welcome back to another episode of Tipsy Thursdays where we talk everything about WFM, EX and

Verint® has unveiled a groundbreaking solution to revolutionize contact center operations.  The recent announcement at Enterprise Connect 2024 introduced the Verint TimeFlex Bot, a sophisticated