Solid Rock Consulting

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The WFM People ™️

The People Brands call for Exceptional Customer and Employee Experience.

Try us now, and thank us later!

Explore How We Serve

WFM Support

Discover the power of our Workforce Management Suite. From top-tier tech training tools, and Managed Services to bespoke solutions, we transform your workforce processes, supercharge efficiency, and empower data-driven decisions.

Professional Services

Verint Expert Training

Our Verint Training and Configuration professional services are UNMATCHED! We don’t simply show you how to “press buttons” we ensure you understand the discipline so that you fully adopt the Verint Solution and gain maximum ROI. To learn more about our Verint professional services.

Solution Procurement

Our team streamlines the procurement and implementation of technology and Contact Centre solutions, guaranteeing smooth transitions and maximizing your investment value. Its tailored technology procurement made easy.


Hear from our satisfied clients who have partnered with Solid Rock Consulting to revolutionize their workforce management. Their success stories speak volumes about our expertise, dedication, and commitment to delivering exceptional results. Join our growing list of happy customers today!

“She was able to guide us to solutions we were not sure would even exist and advised us on how to best utilize this new system. ”
Twyla White
(Sacramento Municipal Utility District)
“Juanita has an innovative mind and is quick to assess a more efficient manner for completing tasks. She’s dedicated to efficiency. ”
Mark Lee
(Intraday Analyst Eastlink)
“We are proud to partner with Solid Rock Consulting to help businesses reimagine CX in this new era of contact center transformation. ”
Andy Dignan
(Sr. Vice President of Global Channel And Services Five9)

Trusted by industry-leading brands

Solid Rock Consulting has a proven track record of driving success. See the logos of some of our esteemed customers, who have chosen us as their trusted partner in achieving workforce management excellence.

Contact us today to schedule a consultation and take the first step towards unlocking the full potential of your workforce. Let Solid Rock Consulting empower your organization to deliver exceptional customer and employee experiences. Together, we’ll build a solid foundation for your success.