In a groundbreaking move unveiled at Enterprise Connect 2024, Five9, renowned provider of the Intelligent CX Platform, has announced the launch of their newest offering:

https://youtu.be/9GLkcA94e7M Authored by: Juanita Coley Guest Interview: Tony Knight Hey there, WFM folks, and welcome back to another episode of Tipsy Thursdays where we talk

Authored by: Juanita Coley Guest Interview: Frank Smith Hey there, WFM folks, and welcome back to another episode of Tipsy Thursdays where we talk everything

Authored by: Juanita Coley Guest Interview: Umar Tariq Hey there, WFM folks! Welcome back to Tipsy Thursdays, where we talk everything about WFM, EX and CX!

If you’ve been around the call center space for any length of time, Avaya is a name you’re likely very familiar with. I remember years

https://youtu.be/GSXVc21QGvw Authored by: Juanita Coley Guest Interview: Chafik Abdellaoui Hey there, WFM folks! Welcome back to another exciting edition of Tipsy Thursdays, your go-to source