It’s not the “Great Resignation” rather the “Great VALUATION….
It’s not the “Great Resignation” rather the “Great VALUATION” employers should concern themselves with” Employers around the world are in dire straits trying to solve
It’s not the “Great Resignation” rather the “Great VALUATION” employers should concern themselves with” Employers around the world are in dire straits trying to solve
WINTER HAVEN, FL – Solid Rock Consulting is a privately held, workforce management and consulting firm that has been helping businesses start, grow and scale
Juanita Coley: Hey, guys, and welcome to Call Center Chronicles. It is Juanita Coley here, again the founder of Solid Rock Consulting in show guests.
Juanita Coley: Hey guys. Welcome to call center Chronicles. We are on episode 6. We’ve been having some episodes and I’m super excited for our
Juanita Coley: Thank you so much for joining us here at Call Center Chronicles. I’m super excited about today’s guest, my mind is just super
Juanita Coley: Thank you so much Ebony for being with me today. Tell us a little bit more about yourself. Introduce yourself. Tell us more
Juanita Coley: Hey, guys, and welcome back to Call Center Chronicles. I’m super excited to have you with us here today. Man, we’ve been having
Juanita Coley: So, Joel, thank you so much for joining us here today. Tell us a little bit more about yourself. And what did you
Juanita Coley: Hey! We are in episode five, that is right. We’re in episode five and today we are talking through more of technology and
Juanita Coley: I can hear you better now. Yes. Orlando Haynes: Thank you so much for the opportunity. I feel fantabulous as well, if I
Dr. Tara Ruttley: I’ve loved space since probably I was in 3rd grade. I remember there were lots of spacewalks that I used to watch
Contact Center Quality Management (QM) is the systematic process used to track and analyze agent interactions (calls, emails, and chats) with customers to ensure that