Miami, FL – October 2, 2023 Solid Rock Consulting, a trailblazing force in Workforce Management & contact center consulting, proudly announces its monumental collaboration with Zoom Video Communications, Inc., an all-in-one intelligent platform. This collaboration marks a pivotal moment in the contact center industry, a convergence of cutting-edge technology and unmatched domain expertise. Zoom, renowned … Continue reading Solid Rock Consulting and Zoom Video Communications, Inc. Forge Game-Changing Collaborations to Revolutionize the Contact Center Industry