Solid Rock Consulting

Solid Rock Consulting and Zoom Video Communications, Inc. Forge Game-Changing Collaborations to Revolutionize the Contact Center Industry

Miami, FL – October 2, 2023 Solid Rock Consulting, a trailblazing force in Workforce Management & contact center consulting, proudly announces its monumental collaboration with Zoom Video Communications, Inc., an all-in-one intelligent platform. This collaboration marks a pivotal moment in the contact center industry, a convergence of cutting-edge technology and unmatched domain expertise. Zoom, renowned […]

Solid Rock Consulting has partnered with 8×8 Inc., a leading integrated cloud contact center.

Miami, FL – September 13, 2023 Solid Rock Consulting, a preeminent contact center consulting firm, is proud to announce its partnership with 8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, as a member of the 8×8 Technology Partner Ecosystem. This groundbreaking alliance is set to transform the contact center industry […]

Solid Rock Consulting has partnered with tech giant Five9 to increase tech functionality among contact centers.

WINTER HAVEN, FL – Solid Rock Consulting is a privately held, workforce management and consulting firm that has been helping businesses start, grow and scale their operations by implementing and optimizing contact center technology since 2012. Employing a passion to maximize company operations, identify businesses’ highest value opportunities while addressing their most critical challenges; Solid […]