Welcome to our Media center. Our goal with our content is always and forever to make contact center and it’s technology a mainstream conversation.
We have 3 shows designed to take you behind the scenes of contact center life. See you on the inside.
Real conversations about AI, workforce management, and the future of the contact center. Every Thursday, Juanita Coley sits down with industry leaders to break down what’s actually happening inside contact centers today, no fluff, no vendor pitches, just honest talk from people doing the work.
More than just a source of technical knowledge, Call Center Chronicles is at the forefront of championing diversity in the industry. We are passionately committed to empowering women, promoting their role in leadership positions in tech, and encouraging more inclusion in the call center arena.
Our show, Demos On Demand, leverages the power of gamification to ensure each episode is as exciting as it is educational. With live software demos, industry experts, engaging Q&A sessions, and yes, even prize giveaways, we make sure every minute you spend with us is not just informative, but also thoroughly entertaining.
If you’re interested in learning more about our services or have any questions, please don’t hesitate to reach out to us.
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