Build the Function.
Align It to Outcomes.
When your WFM systems are in place but your discipline needs elevation, our Strategic Development services help you build a mature, scalable operation that delivers consistent business results.
Build the Function.
Align It to Outcomes.
When your WFM systems are in place but your discipline needs elevation, our Strategic Development services help you build a mature, scalable operation that delivers consistent business results.
Why This Stage
Matters
Technology alone can’t transform your operations, discipline does.
Many organizations have the right tools and data but still struggle to connect WFM activities to business outcomes. That’s where we step in.
Our Strategic Development services are WFM system agnostic they are designed to build your WFM infrastructure, align it to organizational goals, and leave you with a self-sustaining model your team can confidently run.
You’ll move from: Reactive scheduling → to proactive forecasting → to strategic workforce design.
What’s Inside
🧭 WFM Health Check (Discipline)
A comprehensive evaluation of your WFM function, not just your WFM technology. We assess how well your team, processes, and practices align to industry standards and business objectives.
Includes:
Assessment of WFM processes and maturity
Evaluation of data accuracy, governance, and reporting
Identification of gaps in forecasting, scheduling, and intraday
WFM system utilization and adoption
Roadmap with recommended improvements
Results:
A clear, prioritized plan to evolve your WFM operation.
🚀 WFM Accelerator (12-Week Program)
Our signature transformation engagement. We stand up your WFM function for you—complete with playbooks, processes, reporting, and trained team members—then hand it off ready to run.
Includes:
12-week structured WFM buildout engagement
Implementation of SRC frameworks (CLEAR™, LCSR™, D4™, ACT™)
Development of SOPs, dashboards, and governance models
Knowledge transfer and capability training for your internal team
Results:
A fully operational, business-aligned WFM department in just 12 weeks.
Proof of Impact
Organizations who complete our WFM Accelerator or Health Check programs see measurable outcomes within 90 days, including:
➤ 25% faster decision cycles
➤ 15–30% improvement in schedule accuracy and utilization
➤ Increased stakeholder confidence and team engagement
Solid Rock Strategic Development isn’t about theory—it’s about building a WFM function that works, scales, and sustains.
Your Strategy. Our Expertise.
One Solid Foundation.
If you’re ready to move from reactive to strategic, we’ll help you build the structure and alignment that make it possible.
Your Strategy. Our Expertise.
One Solid Foundation.