Solid Rock Consulting

Welcome welcome!
Don’t be shy. Come on in!

At Solid Rock Consulting, we’re more than just experts in Workforce Management (WFM). We ARE The WFM People. We’re your partners in driving operational excellence while accelerating CX (customer experience), EX (employee experience), and business growth.

Happy Clients

Twyla White

(Sacramento Municipal Utility District)

“She was able to guide us to solutions we were not sure would even exist and advised us on how to best utilize this new system. ”

Mark Lee

(Intraday Analyst Eastlink)

“Juanita has an innovative mind and is quick to assess a more efficient manner for completing tasks. She’s dedicated to efficiency.”

Andy Dignan

(Sr. Vice President of Global Channel And Services Five9)

“We are proud to partner with Solid Rock Consulting to help businesses reimagine CX in this new era of contact center transformation. ”

Get In Touch With Us

If you’re interested in learning more about our services or have any questions, please don’t hesitate to reach out to us.