SEP 28 – OCT 1 | SAN DIAGO, CA
Free 1:1 Strategy Session with Thee Contact Center Whisperer at WebexOne 2025
Step away from firefighting. In 30 minutes, walk out with a sharper WFM strategy you can put into action immediately.
Why Book a Session?
If you’re like most WFM and CX leaders, your days are filled with:
– Explaining missed service levels
– Justifying headcount costs
– Fighting daily operational fires
All while being asked to reduce costs and improve customer experience.
What You’ll Get in 30 Minutes
– Zero in on your biggest workforce or CX challenge
– Align WFM with CX, EX, and profitability goals
– Spot hidden cost leaks and efficiency gains
– Build a clear, actionable roadmap you can take back to your team
$ Thousands
FREE
Limited
About Juanita Coley
Known as Thee Contact Center Whisperer, Juanita Coley is an official influencer at WebexOne 2025 and a recognized leader in workforce management strategy. She’s helped organizations shift from reactive firefighting to proactive, transformative WFM by design™.
Spots Are Limited and Will Go Fast
Don’t leave San Diego with just another stack of business cards — leave with clarity on your WFM strategy.