Privacy Policy

Effective Date

16 / 07 / 2025

Introduction

This Privacy Policy explains how we collect, use, and protect the personal information you provide while using our mobile application (the “App”). By accessing or using the App, you agree to the practices described in this Privacy Policy. We are committed to protecting your privacy and ensuring your experience on our platform is safe and secure.

Information We Collect

When you create an account or use the App, we collect personal information such as your name, email address, and optionally, your phone number or profile picture. We also collect technical information including your device type, operating system, IP address, browser type, and app usage behavior. If you purchase a course or subscription, we collect payment-related information via our secure third-party processors. We do not store any sensitive payment details on our servers.

How We Use Your Information

We use your information to provide access to course content, maintain your learning history, manage your account, send you notifications, communicate updates and offers, improve our services, and ensure legal compliance. We do not sell or rent your personal information to third parties.

Consent

By providing personal information during registration, purchase, or usage of the App, you consent to its collection and use as described. You may withdraw your consent at any time by contacting us. However, withdrawing consent may limit your ability to use certain features or content.

Disclosure of Information

We may disclose your personal information if required by law or if you violate our Terms of Use. We may also disclose information to prevent fraud, misuse, or harm.

Payments and Transactions

All purchases are securely processed by authorized third-party providers. We do not store full payment credentials. Payment processors are PCI-DSS compliant.

Third-Party Services

We use third-party services for analytics, payment, and communication. They access your data only to the extent necessary to perform their tasks. We are not responsible for their privacy practices.

Data Security

We implement SSL encryption, AES-256 storage, and access control systems. No system is completely secure, so users must also safeguard their credentials.

Cookies and Tracking Technologies

We use cookies and similar technologies to personalize user experience and track session activity. Disabling cookies may affect functionality. We do not respond to Do Not Track signals.

Analytics and Performance Tools

We use tools like Google Analytics and Firebase to collect anonymized usage data for improvement and bug fixes.

Age of Consent

By using our App, you confirm that you are at least 18 years of age or have consent from a legal guardian.

Right to Remove Users and Issue Refunds

We reserve the right to suspend or remove users for misuse, unauthorized content use, or harmful actions. Partial or full refunds may be granted based on course progress and at the company’s sole discretion.

Changes to This Privacy Policy

We may update this policy and will notify users via the App or email. Continued use of the App indicates acceptance of changes.

Contact Information

For questions, contact us at: support@solidrockco.net