We are proud to partner with Solid Rock Consulting to help businesses reimagine CX in this new era of contact center transformation.
Intro to Workforce Planning
Join Juanita in here session on the Future of Workforce is NOW 4/23
Date: 4/23/2025 Time: 9:15 AM CST. Location : Omni Nashville Hotel, TN.
I am presenting THE FUTURE OF WFM at this amazing event. I’m Speaking on 4/23 at 9:45am.
Trust me you DON’T want to miss my session. I will be covering all the things you need to know to take your WFM career to the next level and consider what’s coming.
There will be over 80 sessions designed specifically for workforce management professionals over 3 days – you won’t find sessions like these at anywhere else! Want to connect while onsite?
Hope to see you in Nashville!
New to WFM? Or just tired of winging it?
Join us for a no-fluff intro to Workforce Planning where we break down the core components of forecasting, scheduling, and real-time management—in language that actually makes sense.
Whether you’re in ops, HR, or newly tasked with WFM (and slightly panicking), this session is your starting point to finally get it right.
Perfect for: Beginners, team leads, ops leaders, and anyone who needs to understand the why behind WFM.
Reserve Your Spot Now.
Date: July 9, 2025
Time: 1:00 PM EST
Location: Virtual
Andy Dignan
Mark Lee
Juanita has an innovative mind and is quick to assess a more efficient manner for completing tasks. She’s dedicated to efficiency
Twyla White
She was able to guide us to solutions we were not sure would even exist and advised us on how to best utilize this new system.
Get In Touch With Us
If you’re interested in learning more about our services or have any questions, please don’t hesitate to reach out to us.