We are proud to partner with Solid Rock Consulting to help businesses reimagine CX in this new era of contact center transformation.
Customer Contact Workforce
Join Juanita in here session on the Future of Workforce is NOW 4/23
Date: 4/23/2025 Time: 9:15 AM CST. Location : Omni Nashville Hotel, TN.
I am presenting THE FUTURE OF WFM at this amazing event. I’m Speaking on 4/23 at 9:45am.
Trust me you DON’T want to miss my session. I will be covering all the things you need to know to take your WFM career to the next level and consider what’s coming.
There will be over 80 sessions designed specifically for workforce management professionals over 3 days – you won’t find sessions like these at anywhere else! Want to connect while onsite?
Hope to see you in Nashville!
Are you an exceptional CX or WFM leader?
Then The Contact Center Whisperer wants to meet you!
Juanita is currently on her CX Impact Tour, traveling the globe to connect with the most innovative minds in customer experience and workforce management. Her mission? To spotlight how the workplace is evolving — and how leaders like you are driving that change.
She’s coming to CCW UK in London, and this is your chance to be featured in her exclusive leadership interview series. Share your story, your strategies, and your impact with the world.
Date: 4/23/2025 Time: 9:15 AM CST. Location : Omni Nashville Hotel, TN.
Will you be at CCW UK?
Book time with Juanita while she’s at the event and get your voice heard!
Andy Dignan
Mark Lee
Juanita has an innovative mind and is quick to assess a more efficient manner for completing tasks. She’s dedicated to efficiency
Twyla White
She was able to guide us to solutions we were not sure would even exist and advised us on how to best utilize this new system.
Get In Touch With Us
If you’re interested in learning more about our services or have any questions, please don’t hesitate to reach out to us.